FIXTOR After-sales Warranty

Dear customers, thank you for choosing FIXTOR. Under the eligible circumstances, all the products from FIXTOR can enjoy a free warranty service.

The warranty period of our LCD assembly is lifetime.

For your warranty products, please contact your purchase merchant with relevant proof. The merchant will send your provided products to the head office for further tests.

LCD Assembly Warranty
Except these following situations, FIXTOR’s screens can enjoy a free lifetime warranty
  • LCD assembly with no FIXTOR QR code on the back
  • Broken Screen (Cover Glass/TP/LCD Glass)
  • Water Damage
  • Flex Cable Damage
  • Obvious Scratches
  • Backlight Damage
  • Improper Installation
  • Artificial Damage
Rapid Claims Process
  • Obtain and fill the form
  • Send the form and products to the purchase merchant
  • Merchant sends products to the head office for detection
  • Rapid claims within 3 days
  • Inform customer of the detection result
  • Exchange products and send back to customers
  • Claims complete
Warranty Application Form

We hope that FIXTOR can provide you with the best and the most suitable products as well as a lifelong business companion.

Please click Here for the application form.